About DPDzero:
DPDzero is a Debt Collections Service Provider preferred by leading financial institutions and fintechs in India. We leverage technology, data, and risk models to help lenders collect debt at scale, with zero effort. We have partnered with over 20 lenders, serviced more than 8000 crores in debt, and managed 20 million borrowers. Our clients include banks, NBFCs, and fintechs who rely on us to scale collections across various loan products and new markets.
Role Overview:
You will play a pivotal role in overseeing Recruitment, entire employee lifecycle, ensuring effective HRMS management and automation, and driving people engagement initiatives. This role demands a strategic thinker with hands-on experience in startup environments, a deep understanding of performance management systems, and the ability to scale HR processes effectively.
Key Responsibilities:
1.Employee Lifecycle Management:
- Oversee end-to-end employee lifecycle from offer letter to pre-joining engagement, onboarding, and orientation.
- Manage data for all employees, ensuring accuracy, confidentiality, and compliance with industry-specific regulations related to the Collections sector.
2.HRMS Management & Automation:
- Ensure the effective management and automation of the HRMS, integrating relevant processes specific to the Collections industry.
- Regularly update and maintain the HRMS for optimal performance and efficiency.
3.Employee Engagement & Wellbeing:
- Plan and execute people engagement activities to foster a positive work environment, specifically addressing the stress and challenges inherent in the Collections industry.
- Conduct pulse checks and gather employee feedback to inform engagement strategies and improve retention rates.
4.Payroll & Benefits Administration:
- Manage payroll processing, PF, F&F, and experience letters with a strong focus on compliance and confidentiality.
- Plan and administer employee benefits ensuring competitive and comprehensive packages, with a focus on incentive plans, ESOPs, and other benefits that align with the industry's needs.
5.Onboarding & Offboarding:
- Oversee onboarding processes, ensuring a smooth transition for new hires and clear understanding of industry-specific guidelines and ethical practices in collections.
- Manage offboarding, exit interviews, and final settlements.
7.Data Analysis & Reporting:
- Create analysis reports to scale HR processes using employee data, specifically tracking metrics.
- Conduct regular pulse checks and collate data for informed decision-making to enhance the overall HR strategy within the collections environment.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree preferred.
- 2+ years of HR experience, preferably in a startup environment.
- Strong understanding on Collections as a Industry
- Strong understanding of HRMS and HR automation tools.
- Excellent interpersonal, communication, and leadership skills.
- Ability to handle sensitive and confidential information with discretion.
Why Join DPDzero:
- Innovative Environment: Be part of a forward-thinking team that leverages technology to transform debt collection.
- Growth Opportunities: Engage in a dynamic startup environment with ample opportunities for professional growth.
- Impactful Work: Contribute to scaling collections and making a significant impact in the financial sector.
